| Orders |
We
will make every effort to check our customer's identity,
and to ensure that he or she is entitled to use the card
being offered. The order will not be dispatched and transaction
will be cancelled if the buyer fails to confirm to RUIZWINE
or its Payment Service Provider (WorldPay)
- the
card number
- issue
number or start date
- the
cardholder's name and initials as they appear on the
card
- the
card expiry date
- the
name of the bank or other financial institution that
issued the card
- the
cardholder's full postal address/billing address and
'Security Code'
A
4%cancellation charge will be deducted.
|
| Prices |
Prices
These are quoted including VAT at the current rate and are
for 75cl bottles unless stated otherwise. All orders are
accepted subject to availability. Prices may change during
the year with the most recent list detailing the ruling price
at any time.
|
| Delivery |
Delivery
Prices include postage, packing and delivery. Delivery can
only be made within the UK. We aim to get orders to you within
7 days. If there is likely to be a problem then we will let
you know.
£ 12.00 delivery charge in UK
|
| Returns |
Please
check your delivery as soon as possible and report any breakages
to us on 01932 885544. If the wine received is in an unsatisfactory
condition, please retain the bottle and contents and call the
above number. We are sorry that we can not be held responsible
for wine which deteriorates as a result of unsuitable storage
after delivery. Please contact us if you require storage advice. |
| Data
Protection Act |
We
are required by this act to give you notice that we may record
your details on our computer for the sole purpose of sending
you wines and other information. |
| Complaints |
We
will do everything we can to ensure that your order/enquiry
is dealt with as efficiently as possible. If you do experience
problems of any sort please telephone us on 01932 885544 or e-mail
the office. |
